Help & Frequently Asked Questions
Check your spam or junk folder first — it sometimes lands there. If it's not there after 10 minutes, email us at support@warmhearted.ai and we'll resend it.
Email support@warmhearted.ai with your name and we'll reset it for you right away.
Tap the microphone button 🎤 in the chat window. The first time you use it, your browser will ask for permission — tap Allow. Speak naturally; the mic will automatically turn off after a few seconds of silence.
Go to chrome://settings/content/microphone and make sure app.warmhearted.ai is in the Allowed list. This is a one-time step.
Yes! Tap the microphone 🎤 to speak, and the speaker 🔊 to enable voice responses. Both can be on at the same time for a fully hands-free conversation.
Your companion is yours alone — your conversations are private and stored only for your account. We don't share or sell your data.
Too many incorrect password attempts will temporarily lock your account. Wait 15 minutes and try again, or email support and we'll clear it immediately.
Connect your calendar and your companion will know what's on your schedule — upcoming appointments, reminders, and events — so you never have to repeat yourself.