Quick start

  1. Open your private Warmhearted login link from the invitation email.
  2. Enter the temporary password from that same email.
  3. Choose your own password when prompted.
  4. Accept the early-access terms.
  5. Complete the short conversational onboarding. You can share as much or as little as you want.

Tip: Your Warmhearted link is private to you. Please do not forward it or post it publicly.

Getting the link onto your phone

Most invitations are opened on a desktop or laptop first, but Warmhearted is usually best on your phone. Use whichever method is easiest:

  1. Scan the QR code in your invitation email with your phone camera. This opens your private Warmhearted link on your phone.
  2. Or open the same email on your phone and tap the private login link.
  3. Or copy the login link to yourself using Messages, email, or another private note app you already use.

The QR code should open only your private login link. It should not include your temporary password.

You only need the QR code once. After Warmhearted opens on your phone, follow the Android or iPhone steps below to add it to your home screen. From then on, use the Warmhearted icon like an app — no QR code needed.

If Warmhearted opens full screen and you do not see a browser menu, reopen the same private link in your normal browser first: Chrome on Android or Safari on iPhone. You need the browser menu only once so you can add Warmhearted to your home screen.

Android phone or tablet

Use Chrome on Android for the smoothest install.

  1. Open your private Warmhearted link in Chrome. If you scanned the QR code, choose Chrome if your phone asks which browser to use. If it opened full screen with no Chrome menu, open the invitation email on your phone and tap the link from Chrome instead.
  2. Sign in with your temporary password.
  3. When prompted, choose your own password and complete the short onboarding conversation.
  4. Tap the Chrome menu in the upper-right corner.
  5. Tap Install app or Add to Home screen.
  6. Launch Warmhearted from the new home-screen icon. Going forward, use this icon to get back to Warmhearted — you do not need the QR code again.

If Chrome asks for microphone permission, tap Allow if you want to use voice input.

iPhone or iPad

Use Safari. Chrome on iPhone can open Warmhearted, but Safari is the correct path for adding it to your home screen.

  1. Open your private Warmhearted link in Safari. If the QR code opens full screen or in another browser, open the invitation email on your iPhone and tap the link from Safari instead.
  2. Sign in with your temporary password.
  3. When prompted, choose your own password and complete the short onboarding conversation.
  4. Tap the Safari Share button. It looks like a square with an arrow pointing up.
  5. Scroll if needed and tap Add to Home Screen.
  6. Tap Add, then launch Warmhearted from the new home-screen icon. Going forward, use this icon to get back to Warmhearted — you do not need the QR code again.

If Safari asks for microphone permission, tap Allow if you want to use voice input.

Using Warmhearted from a computer

You can also use Warmhearted from a desktop or laptop browser. Chrome, Microsoft Edge, Safari, and Firefox should all work for normal chat.

If you use Microsoft products, the browser is called Microsoft Edge. Bing is the search engine, not the browser.

What to try first

Privacy and account control

Warmhearted stores your account details, onboarding notes, chat history, saved memory summaries, feedback, and support/privacy requests so your companion can become more useful over time.

You can open Settings in the app and use Memory & privacy to review saved memories, delete saved chat-memory summaries, request a data export, or request account deletion.

If you decide Warmhearted is not for you, support will disable access first, verify the correct account, and then remove associated stored account data.

If something goes wrong

Please send Ben what happened, what device you were using, and which browser you used. Screenshots are helpful if you are comfortable sharing them.

Useful details: iPhone or Android, desktop or laptop, Safari/Chrome/Edge/Firefox, and whether you were using the installed home-screen app or a normal browser tab.

Need help? Email support@warmhearted.ai or reply directly to your invitation email.